The company under the name Kotronishome, based in Aigaleo, Attica, at 191 Iera odos street, VAT number 046515129, DOU Aigaleo, welcomes you to its website "www.kotronishome.gr".

 

Homeware products are displayed and available for sale on the website. Website visitors can take advantage of the offers through the online process recommended here.

 

A necessary condition is the complete and unreserved acceptance of the terms described in each offer, as well as those contained below. Therefore, it is recommended that you carefully read the following before browsing, accessing, using this website or making any transaction for benefits or services available through it.

 

 

1.- Concepts

 

Company: the company with the name kotronishome, located at 191 Ieras Street in Egaleo (contact phone: 210 5989901)

Website: the present website "www.kotronishome.gr"

Product: the product offered for sale through the website

Buyer: any user of the website who successfully participates in an offer posted on the website and purchases the product

 

 

2.- Terms of Service

 

I. Participation in the service is only allowed to persons who have reached the age of eighteen (18) and have full legal capacity. Each User expressly declares and guarantees that when registering on the website he will provide true, accurate and full information and that he has the required legal conditions, but also the necessary ability to understand the terms and conditions contained in this agreement.

 

II. The Company offers for sale through the website products of third-party manufacturers from various sectors. The promotion of the products can be carried out at special prices and for a specific time or quantity under the more specific terms and conditions that are posted each time.

 

III. The expression of interest in the purchase of a product, as well as the creation of a personal account on the kotronishome.com website, constitutes explicit acceptance and consent on the part of the user to his future information (marketing) regarding products and services herein.

 

The data stored for the information of the participants will always be kept in accordance with Law 2472/1997, Law 3471/2006, the General Data Protection Regulation (EU 679/2016) and the Decisions and Instructions of the Data Protection Authority Personal Character. The participants reserve the right to request at any time and without charge the confirmation, modification or deletion of their data and their exclusion from receiving electronic messages, by contacting the organizing company. For the way our company protects your personal data, you can read our policy in the Privacy Policy.

 

3.- Personal account

 

I. Each interested party creates a personal account at kotronishome.gr in order to make the desired transactions possible.

At the same time, it becomes possible through this to check previous purchases, but also to facilitate future ones, to be informed about the status of the account and to modify personal information, in order to avoid inaccuracies.

 

II. Each registered user (member) of kotronishome.gr is responsible for maintaining the secrecy and security of his account password. He must notify immediately and without delay to the management of the website any attempt to breach his electronic account or any case of its use by a third party without authorization.

 

III. kotronishome.gr reserves the right to exclude any member from the use of the website and its services in the event that a violation of the terms herein and of the current legislation is found.

 

IV. The data held by the members may be disclosed at any time to the competent judicial, police and administrative authorities, upon their legal request and in accordance with the applicable legislative provisions.

 

V. By creating your personal account you simultaneously provide us with your written consent to use the information included in it for the purposes described in these terms in the context of this personal data policy.

 

Your data is kept by our company only for as long as you are a registered user and/or for as long as your transactions with us are carried out and are deleted as soon as you are deleted as a user and/or the transaction with you is completed. Your personal data is not communicated to any third party and is managed exclusively by our company, except in cases where the data is absolutely necessary for the execution of your order by the partners

companies associated with us. It is also recommended to change the user code (password) at regular intervals.

 

 

4.- Purchase process

 

a) ORDER REQUEST: after browsing our online store and choosing the products you are interested in, following the 'steps' indicated each time, you should proceed to send your order request to our company. Then, you are invited to choose the method of payment for the selected product / products (in more detail about the possibilities provided below under 5). In any case, every time you send an order request to our company, you must first have accepted these terms of use as well as the more specific terms that are written each time next to the product you have chosen. More special terms may apply especially in the case of products that are offered at special discount prices for a limited period of time or are manufactured following a special order according to the specifications of the consumer and bear a special marking for this purpose.

Expression of interest is carried out by pressing the "Complete order" button. At this point, in the event that a credit card or paypal has been selected as a means of payment, the amount, which corresponds to the value of the product, is held in the name and on behalf of the Company

 

b) ORDER PROCESSING: Upon successful completion of the order, a relevant confirmation is sent to your email address (email), which contains the following information

· first and last name

· product details

· terms and conditions of purchase (code - instructions)

· amount paid or expected to be paid

· time period, within which delivery of the product is expected to take place

All your requests are received by us subject to an availability check of the products included in your order request (which check is carried out after the start of the processing stage following your request). At the stage of receiving your request and automatically viewing the content of your order request, your request has not yet been processed by our company.

 

i) After your request has been processed and there is availability of all the products included in your request within the delivery time stated in our online store then you will be sent a message to the email address you have given us that will confirm your order and will describe the details thereof as well as the schedule of delivery of the products.

 

ii) In the event that after processing your request it is found that there is no availability of any of the products you selected then we will contact you for any modification or even cancellation of the order, which should take place within (15) days from the completion of your order, otherwise it will be automatically cancelled.

c) After the above and after you have chosen one of the following (subject to condition 5) payment methods, the products are given to be shipped and delivered to the address you have indicated, provided that the products to be shipped have been paid for, unless it has been selected cash on delivery as a means of payment, in which case the product is paid for at the same time as its delivery. When the products to be shipped have been delivered, you will receive a new email informing you of the shipment and its code. Upon delivery of the product, you will be provided with the legal documents (shipping note - receipt), which include the purchase value.

 

d) All products come with a manufacturer's warranty. In case of failure or any functional problem in the future, (they) are sent directly to the manufacturer for repair (repair). The company in no way intervenes in the process and bears no responsibility for the removal of technical malfunctions.

 

e) In relation to the promotion, distribution and purchase of the products, the provisions of the current legislation on Consumer Protection (L.2251/1994, as currently in force with L.3587/2007) are applied, as well as the issued Directives based on the law of the European Union.

 

f) Finally, in order to complete your order, you accept the sending of automated or personalized electronic messages to the addresses and telephone numbers you have notified us.

5.- Payment Procedure

 

With the sole aim of facilitating transactions with the Company, every interested party is given the opportunity to repay the price corresponding to the selected product, in any possible way.

 

I. Use of credit card

Credit card purchases are made under the condition of legal use. The cards accepted by the cooperating Piraeus bank are Visa, Ma

stercard, Euroline of all banks.

· The correctness and security of your transactions is guaranteed by the use of the SSL protocol by the cooperating bank.

· The Company neither intervenes nor has anything to do with the following electronic payment process, for which the Piraeus bank is solely responsible. Therefore, it is unable to store or process credit card information. This means that every time you want to buy a product, you must re-enter your credit card number and explicitly state that you are the owner of the card or that you are using it legally.

· It is emphasized that the company is not responsible for the terms of use of personal data adopted by the financial institutions with which it cooperates to complete the relevant transactions.

· The Company bears no responsibility in case of illegal use of credit cards. By entering the required credit card information, the interested party expressly declares that he has the legal right to use it.

· By providing credit card details, the consent of the interested party is declared to freeze the amount of the Offer and charge his credit card.

· In the event that the transaction, which is carried out through the credit card, is rejected for any reason by the issuing bank or the credit card network, the purchase cannot be carried out and another payment method must be chosen as an alternative.

· The Company bears no responsibility in those cases, in which the debit or blocking of an amount on the credit card is not carried out due to the fault of the Internet Payment Processing Provider or the Internet Service Provider (Internet Service Provider or ISP) of the bank. Cases of hardware or software failure, as well as failure to inform the Company in time to complete the transaction, are indicated as examples.

 

II. Paypal

The interested party has the possibility to buy the desired product through Paypal. With the Paypal Express Checkout feature, the order is completed quickly and securely.

 

III. Bank transfer

Alternatively, the Buyer is given the opportunity to make his purchases by transfer to the following bank account:

The Company's bank accounts are:

NATIONAL BANK: 183/374519-85

IBAN: GR 6701 1018 300000 1833 7451 985

 

ALFA BANK: 3880 0210 1002 038

IBAN: GR 92 0140 3880 3880 0210 1002 038

 

EUROBANK: 0026 0294 8702 0078 8507

IBAN: GR5602 6029 40000 8702 0078 8507

 

PIRAEUS BANK: 5146 0905 29024

IBAN: GR 3401 7214 6000 5146 0905 29024

Beneficiary of accounts: Mr. KOTRONIS EVANGELOS

The buyer's name or order number must be entered in the depositor's details. The proof of deposit is sent electronically (email) confirmation of deposit to kotronishome191@gmail.com

 

IV. Reimbursement

Buying a product via cash on delivery is not excluded. Payment is made in cash to the employee of the transport company. The customer who chooses cash on delivery is not charged with any additional expenses.

 

6.- Cancellation of an order before the delivery of the product

 

The buyer has the right to cancel the order, the order made before even receiving the product. In this case, the buyer sends a cancellation statement to the email address kotronishome191@gmail.com or calls the store at 2105989901

The Company will accept the cancellation and refund the price to the buyer - with a credit to his credit card, if the transaction was made through it - if the purchased product has not been given for shipment. If already given, then the cancellation will be treated as a refund according to the conditions listed below.

 

 

7.- Withdrawal from the market – Product return conditions

The Buyer may withdraw without reason from the contract for the sale of the product or service within an exclusive period of fourteen (14) calendar days from receipt of the product, by notifying the company in writing of his request at kotronishome191@gmail.com

Without prejudice to the terms of article Law 2251/1994, as the relevant terms and possibilities are listed in more detail as follows:

 

I. The buyer has the right to return for any reason the product he bought and delivered to him within 14 days from the date of receipt. A necessary condition for the validity of the withdrawal is that the product has not been used, is in its original packaging and is accompanied by all the necessary documents proving the transaction carried out.

At the same time, to facilitate the process, it is recommended to fill out the electronic form attached here and then send it electronically to kotronishome191@gmail.com

Return costs are borne solely by the withdrawing party

a buyer, except in that case, in which defects are found in the product, in which case the costs are borne by the Company.

In particular, the conditions governing the return of a product are the following:

 

a. The product must be returned within 14 days from the date of receipt.

b. The product packaging must be in its original condition.

c. The returned product must not have been used and must not have suffered material damage.

d. Return costs are borne by the customer, except in the case of actual defects.

e. In the event that the product to be returned is received by the Company without prior charging of shipping costs, these costs are deducted from the amount of money to be returned.

f. The buyer must place in the packaging all the documents required by law, in order to make it possible to cancel the specific sale.

In the event that the above conditions are not met, the product will not be received by the Company and will be returned to the sender, at the sender's expense.

 

II. Upon the return of the product and its receipt by the competent service department, the Company undertakes to replace the product with another similar and new one, in case the original one has proven to be defective (replacement).

If the new product has a higher price than the returned product, then the buyer must go through a new payment process to pay the difference. If, however, the new product has a lower value than the returned one, then the Company credits the buyer with the difference according to the above.

 

III. In the event that, for any reason, the replacement of the product (with another one of the same or different) is not an option of the buyer, the amount of money spent on the canceled purchase may be returned. The method of return is determined in consultation with the relevant department and includes all possibilities (bank account deposit, paypal, credit card or cash).

 

IV. Both the right to change and the right to return the product refer to the entire purchased product and cannot be exercised on a part of it alone (e.g. accessories that accompany the product).

 

V. Any products made available by the company at special discounted prices (offers) for a limited period of time may be excluded from the possibility of unjustified withdrawal / return.

 

In addition, products that are made to special order according to the consumer's specifications or are clearly personalized are excluded from the possibility of unwarranted withdrawal/return.

 

In these cases, the products are specially marked, while their exemption from the right of unjustified return is clearly stated in the special conditions surrounding their disposal. However, the right of return cannot be excluded and the buyer is entitled to return it to the company in the event that legal or factual defects are found in the delivered product.

In case of cash on delivery, if the buyer does not receive the sold product and returns it to the company, then the company has the right to consider him insolvent and not to accept any subsequent sales request to him.

 

 

 

8.- Shipping method

 

Transportation within Attica is free (0 euros).

For outside Attica, the transport for furniture is free (0 euros) up to the agency indicated by the customer and from there on the agency and the customer undertake.

When the product is shipped, the buyer receives an email or phone call that includes information and instructions for receiving it.

 

 

9.- Company copyright - user responsibility

 

With the express reservation of the applicable provisions and the terms herein, the consumer using this website of the company (user for brevity) is obliged not to violate the provisions on intellectual property. The content of the website as a whole (e.g. texts, images, photos, logos, etc.) is protected by the current legislation, as proprietary rights of the company. Accordingly, reproduction, public presentation, modification, copying, processing, mechanical reproduction, distribution, transfer, analog or digital recording, resale, creation of derivative work or misleading the public about the actual provider of the above content of the website is prohibited and in the use of the website and its elements for any public or commercial purpose, if there is no express consent of the company to this end.

Therefore, the user of this website accepts that he will use this website in accordance with the law and the applicable provisions on intellectual property, otherwise it is maintained by

the company the right to automatically delete the illegal user, while taking any legal action.

 

 

10.- Company liability

 

Any information regarding the characteristics of the products is made in accordance with the information and instructions that the Company has received from the Manufacturer and the company does not bear any responsibility regarding the above characteristics.

The Company has ensured a secure environment by using the SSL protocol and cooperating with recognized financial institutions in Greece, however, for any problem that occurs during the banking transaction, the Bank and the user are responsible, who, when purchasing the product, declares responsibly that legal use of the credit card used and therefore the Company bears no responsibility for illegal use of the means of payment.

Our Company does not bear any responsibility in the event that any of its contractual or legal obligations are not fulfilled properly and on time due to incorrect or non-updated personal information being sent by you. In any case, you are required to update your information every time there is a change in it.

Furthermore, the company bears no responsibility regarding the consumer's communication or cooperation with third parties that may be advertised on our website or for any claims arising from the operation, use, inability to provide services available from the company or from any unauthorized interventions by third parties in available products.

 

11.- Security and confidentiality of transactions

 

This Privacy Policy informs you about the information we collect in the context of our cooperation and explains the purposes of collection and processing, as well as how they are used. Further, it introduces you to the way in which we shield your information and data, ensuring reliability and confidentiality. The expression of interest in the purchase of a product, as well as the creation of a personal account on the website www.kotronishome.com constitutes explicit acceptance of this.

 

a. Guarantee of data security and confidentiality

 

The Company has adopted and implemented since the establishment and start of operation of our online platform all the security safeguards, which are now established by EU regulation 2016/679 (General Data Protection Regulation). It will certainly continue to act and operate in accordance with the current national legislation, Law 2472/1997, Law 3471/2006 and the Decisions and Instructions of the Personal Data Protection Authority and the European Data Protection Regulation.

 

b. Your personal data and information

 

The collection and processing is limited exclusively to the data and information, which you grant us with your express consent and which are deemed absolutely necessary for the purchase of the products that interest you. Accordingly, for those looking for work or investigating commercial cooperation with the Company, those information and data are considered necessary, which allow the achievement of the above purpose.

 

This data is primarily collected through the creation of a personal account and secondarily through e-mail, while in some cases also by telephone. They mainly extend (indicative and not limiting) to the full name, the contact telephone number and the electronic and postal address.

 

b.1 For what purposes do we collect your data?

 

The purposes for which we collect and process data, with your consent, are:

 

-Process of completing, updating the course and sending your order

-Inform you about new products and offers,

-Promotion of products or new commercial features of other Company Websites

-Informing you about new services and features of the Website

- Optimizing our services.

Furthermore, we collect and process data, beyond your consent, only when this is required by law or at the request of prosecutorial or judicial authorities.

 

b.2 How long do we keep the data?

 

The data is kept for as long as is deemed necessary to achieve the purpose for which it was collected. As soon as the purpose of their preservation and processing is fulfilled or ceases to exist, they are deleted, subject to legal compliance with the Law that makes their preservation mandatory.

 

In particular, for as long as a member or user of the Website keeps a personal account on it, it is self-evident that his personal data is also kept. Accordingly, for as long as a supplier is among the Company's partners, its data is kept.

 

b.3 To whom your personal data may be shared

one;

 

Exclusively and only to employees, partners, or subcontractors of the Company, who process them for the purpose of implementing our services.

 

In addition to the above, we never assign, transfer, share or distribute data to any third party, unless this is imposed on us by the Law or the Authorities.

 

b.4 Personal information and data, which we receive about you from third parties

 

In case, in the context of cooperation, data from third-party processors come into our possession, the responsibility for securing your consent rests with the third-party controller. Our Company's constant pursuit is to establish and check that the processing of data has been done in the legally prescribed manner.

 

c. Protection of personal data

 

The Company has adopted procedures that protect the personal data that users provide through the website. User data is protected from any unauthorized access or disclosure, loss or misuse and alteration or destruction.

 

kotronishome.com does not keep credit card details, since all payment operations are carried out in the environment of cooperating credit institutions and companies (Eurobank, Paypal). The connection of users to the website, as well as the exchange of data with the companies, is done through a secure connection, as an SSL security certificate of the company SSL.com (https://www.ssl.com/about/) is installed. At the same time, they protect the security of transactions and user data by taking all necessary measures.

 

Our commitment to securing your data is firm and absolute. We constantly take, in line with current legislation, all those necessary organizational and technical measures, which allow us to ensure the security of your information and personal data. We are constantly updating and improving our security practices.

 

Likewise, our commercial partnerships take into account all of the above and extend to natural or legal persons, who guarantee us that they process data with the same conditions of confidentiality and security as us.

 

In the unlikely event that a data leak or breach is detected, the Company will take all necessary measures to inform you and the Authorities. If, accordingly, you become aware of any leakage of your data, you have the obligation to inform us immediately, within 24 hours from when you become aware.

 

d. What are your rights regarding your personal data

 

Right of access - information

 

You always have the right, upon your request, to full access and information about the data we hold about you.

 

Right to edit - correction

 

If the data we hold about you is inaccurate or incorrect or incomplete, you have the right to apply and have it corrected, completed or updated.

 

Right to erasure – “forgetfulness”

 

You have the right to request and request that we delete your personal data, as long as this is not contrary to a provision of law (e.g. a tax provision).

 

Right to restriction of processing

 

You have the right to apply and request that the way we process your data be restricted. This means that we can retain your information, with no right to further processing, keeping only as much data as you need for future reference.

 

Right to portability of your data.

 

You have the right to request to retrieve and reuse or forward to third parties your personal data, for purposes and services that you choose and indicate, always in a secure and appropriate manner.

 

You can exercise all of your above rights, as well as the right to withdraw your consent, at any time by submitting a request via e-mail to kotronishome191@gmail.com. Further, you can mail your request to the Company, which is also the legal Controller of your Personal Data.

 

e. Changes to the Privacy Policy

 

This content may be modified from time to time, as a consequence of our continuous effort to improve the protection of your personal data and to comply with the applicable legislation, following changes that occur to it.

 

f. What happens if you choose not to give us your consent for the collection and processing of your data or if you withdraw it?

 

In this case we will not be able to provide you with our services.

 

 

12.- Cookies

 

We use cookies to personalize content and ads, provide social media features and analyze our traffic. also

one;

 

Exclusively and only to employees, partners, or subcontractors of the Company, who process them for the purpose of implementing our services.

 

In addition to the above, we never assign, transfer, share or distribute data to any third party, unless this is imposed on us by the Law or the Authorities.

 

b.4 Personal information and data, which we receive about you from third parties

 

In case, in the context of cooperation, data from third-party processors come into our possession, the responsibility for securing your consent rests with the third-party controller. Our Company's constant pursuit is to establish and check that the processing of data has been done in the legally prescribed manner.

 

c. Protection of personal data

 

The Company has adopted procedures that protect the personal data that users provide through the website. User data is protected from any unauthorized access or disclosure, loss or misuse and alteration or destruction.

 

kotronishome.com does not keep credit card details, since all payment operations are carried out in the environment of cooperating credit institutions and companies (Eurobank, Paypal). The connection of users to the website, as well as the exchange of data with the companies, is done through a secure connection, as an SSL security certificate of the company SSL.com (https://www.ssl.com/about/) is installed. At the same time, they protect the security of transactions and user data by taking all necessary measures.

 

Our commitment to securing your data is firm and absolute. We constantly take, in line with current legislation, all those necessary organizational and technical measures, which allow us to ensure the security of your information and personal data. We are constantly updating and improving our security practices.

 

Likewise, our commercial partnerships take into account all of the above and extend to natural or legal persons, who guarantee us that they process data with the same conditions of confidentiality and security as us.

 

In the unlikely event that a data leak or breach is detected, the Company will take all necessary measures to inform you and the Authorities. If, accordingly, you become aware of any leakage of your data, you have the obligation to inform us immediately, within 24 hours from when you become aware.

 

d. What are your rights regarding your personal data

 

Right of access - information

 

You always have the right, upon your request, to full access and information about the data we hold about you.

 

Right to edit - correction

 

If the data we hold about you is inaccurate or incorrect or incomplete, you have the right to apply and have it corrected, completed or updated.

 

Right to erasure – “forgetfulness”

 

You have the right to request and request that we delete your personal data, as long as this is not contrary to a provision of law (e.g. a tax provision).

 

Right to restriction of processing

 

You have the right to apply and request that the way we process your data be restricted. This means that we can retain your information, with no right to further processing, keeping only as much data as you need for future reference.

 

Right to portability of your data.

 

You have the right to request to retrieve and reuse or forward to third parties your personal data, for purposes and services that you choose and indicate, always in a secure and appropriate manner.

 

You can exercise all of your above rights, as well as the right to withdraw your consent, at any time by submitting a request via e-mail to kotronishome191@gmail.com. Further, you can mail your request to the Company, which is also the legal Controller of your Personal Data.

 

e. Changes to the Privacy Policy

 

This content may be modified from time to time, as a consequence of our continuous effort to improve the protection of your personal data and to comply with the applicable legislation, following changes that occur to it.

 

f. What happens if you choose not to give us your consent for the collection and processing of your data or if you withdraw it?

 

In this case we will not be able to provide you with our services.

 

 

12.- Cookies

 

We use cookies to personalize content and ads, provide social media features and analyze our traffic. also

, we share information about your use of our website with our social media, advertising and analytics partners.

 

By navigating the User to the Site, the User agrees to their creation and use. If the User does not wish to use cookies, he can either disable them or avoid browsing the Site.

 

"Cookies" are small files with information that a website (specifically the web server) stores on a user's computer, so that every time the user connects to the website, the latter retrieves the information in question and offers the user related to these services. A typical example of such information is the user's preferences on a website, as indicated by the choices made by the user on the specific website (e.g. selection of specific "buttons", searches, advertisements, etc.).

 

Most browsers allow the deletion of "cookies" and preventing their creation for future browsing on the same Site. It should be noted, however, that with this prevention, some functions of the Site will not work properly.

 

13.- Other terms

 

a) Litigation - Applicable Law - For any dispute that may arise regarding the operation and use of the website, as well as from the execution of each order, the Courts of the city of Athens are competent. The above terms and conditions are governed and supplemented by Greek and international law, as well as international treaties and conventions.

b) These terms of use may be modified at any time by the company with or without prior notice. For this reason, it is recommended to read the terms of use at regular intervals, in order to have safe and timely information about any changes in their content. Also, the company reserves the right to modify listed prices and change offers at any time with or without prior notice to consumers.

c) The user unconditionally accepts the right of the company to stop the use of his/her access codes to the services of this website whenever the company considers that the present conditions and the applicable legislation are violated by him

d) If one of the aforementioned conditions is or becomes invalid, the remaining conditions of this Agreement will not be affected.

e) The user-consumer declares that he has read these terms and accepts them in their entirety and that he acknowledges that they govern all services provided by "www.kotronishome.gr".

 

14.-Applicable law

The above terms and conditions are governed and supplemented by Greek law, European Union law and relevant international treaties. Any provision of the above that becomes contrary to the applicable laws, automatically ceases to be valid and is removed from this, without affecting the validity of the other terms.